If your business is certified to one or more of the management systems shown below, has your leadership assessed the ROI on it?

  • AS9100
  • ISO9001
  • ISO14001
  • ISO45001

I’ve asked this question to many business leaders, sometimes I get an answer and sometimes I get a blank stare. Often, I get asked, “What do you mean an ROI of our managment system?”

As a business leader, you should be evaluating the ROI on your managment system. The system has an initial investment to get certified and then ongoing exspenses that should generate a return. Certification is only one type of a return!

The initial investment could include implementation of systems and processes using resources. Also, the cost of the certification process. Ongoing expenses could include; internal audit time, non conformances, corrective actions, etc.

An effective system will operate with process and system control, and also cost control.
Here are a few examples of cost that could impact the Return On Investment of your management system.
  1. Internal Audits that don’t discover system or process issues.
  2. Corrective Actions that don’t address the root cause.
  3. Management Review without defined action items.
  4. Documented information that is inaccurate.
  5. Not fully evaluating customer satisfaction to grow key customers.

Quality Auditing Solutions, LLC brings industry experience to help you identify and correct cost increases within your management system.

Contact Quality Auditing Solutions, LLC to get started on an evaluation of your system. QAS has worked with clients nationwide to help them get the most return out of their management system.